Do you come into frequent contact with bureaucrats or other people who serve in menial functional tasks? Has this ever been an unpleasant experience for you? Is it easy to criticize them or the system they are involved in? Don’t forget that they are first of all people, who are created in my image just as you are. This modern world has produced some jobs that are dehumanizing, but they are still performed by humans. Look beyond the functional exchange and learn to see these interactions as encounters. They are greater opportunities than you realize to engage with the humanity of those who serve.
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