eBook, MP3 and streaming video orders

Download-only orders will NOT be charged shipping, despite what is displayed in the shopping cart and email invoice. All orders are processed manually, and shipping for these items will be deducted before your credit card is charged. These are not instant downloads. You will receive your access link via email, usually on the next business day.

Shipping within the United States

	Shipping fee is calculated as 14% of the order total, with $6.50 being the minimum charge.
	When you select "Cheapest Method", orders within the continental United States are shipped by Priority Mail or FedEx Ground, and you are charged the amount shown in the shopping cart.
	The shipping fee shown in the shopping cart does not apply to expedited orders. The true charge is always greater, and calculated at time of shipment based on the weight of the package and the location it is being shipped to.

International orders

Shipping fee shown in the shopping cart does not apply to international orders. The true charge is always greater, and calculated at time of shipment based on the weight of the package and the location it is being shipped to. You will be charged the actual shipping cost, plus a $3 handling fee.

If you have questions, call us at 1-716-681-4896 to discuss your shipping options or email us to request a quote for your specific order.

All orders are sent by standard air unless you request expedited shipping. If so, please indicate that, and request other shipping options in the "Comments" field when completing your order.

Canada

At this time standard air shipping may take 2 to 6 weeks to arrive. If this is unacceptable, please indicate that, and request other shipping options in the "Comments" field when completing your order.